UC Riverside FOM | UCPath Project
UCPath is a University of California systemwide initiative that seeks to standardize more than 100 UC human resources, payroll and benefits business processes via the implementation of PeopleSoft. The University of California, Riverside is a pilot campus of the initiative with a December 2017 go-live date.
UC Riverside’s Future Operating Model is a campus-specific business operations framework designed to enable effective and efficient service delivery through standard and optimized business processes. UC Riverside identified seven end-to-end local business processes within the UCPath framework (designated “FOM Processes”) that are being re-designed and optimized as part of FOM Phase I.
One of the main tasks of the UC Riverside’s FOM|UCPath Project Team is to successfully execute communications efforts to the faculty and staff on the campus who will be impacted by the changes coming with the implementation of FOM|UCPath.
In Spring 2017, we were retained as a consultant for the UCR FOM|UCPath Communications Team for the design and execution of several brand artifacts to support their communications initiatives. The team’s main focus during this timeframe with respect to communications was on a series of Knowledge Transfer (KT) sessions about FOM|UCPath (scheduled for various departments throughout the campus); the launch of a new responsive website that would serve as the main information hub for the project; and an Organizational Excellence (OE) event held on the campus on May 25, 2017.The scope of our short-term involvement on the project included the design of:
- 10 stand-up banners for the OE event in May 2017
- Informational tri-fold brochure for the OE event and KT sessions
- Infographics for six “Non-FOM” processes
- Supporting assets requested for new FOM|UCPath project website
- Supporting assets requested for KT session PowerPoint presentations
- April 2017 Navigator newsletter
- Wireframes for the UCPath portal
Our main role was graphic and layout design for all of the brand artifacts named. We performed copywriting, copyediting and proofreading as needed. Each piece was designed in compliance with UC Riverside’s Identity Standards Manual. Each piece went through a formal approval process.
- Adobe Illustrator CC
- Adobe InDesign CC
- Adobe Photoshop CC
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
We designed 10 stand-up banners that were 2.5 feet wide by 8 feet tall. The following information was represented: seven FOM processes, FOM|UCPath (generic), UCPath Portal and Benefits of FOM|UCPath.
This general tri-fold was designed to quickly inform readers about what is FOM|UCPath.
“Non-FOM” Process Infographics
These infographics summarize the existing pain points and the improvements coming to a business process. Each contains an illustrated step-by-step overview of how the new process works in a standard case.
We designed the April 2017 issue of the monthly Navigator Newsletter, which is published on the FOM|UCPath project website.
UCPath Portal Wireframes
UC Riverside provided input on its recommendations for the design of the new UCPath portal that would be used systemwide after go-live. We designed wireframes to visually represent the designated committee’s recommendations.